Frequently Asked Questions
How do I register for the rewards program?
Once you signup with one of our VIP Plan Partner Sites, you are automatically a VIP Plan member, however you will still need to activate your account.
- Sign up at any of VIP Plan Partner Sites. You will receive instructions on how to activate your account with VIP Plan via email.
- Follow instructions indicated on the email to activate your account
- Every time you wager at any VIP Plan Partner Site, you will earn Rewards Points.
- You may redeem your Rewards Points for cash, merchandise, or sweepstakes draws.
If you have a problem activating your account please contact us at support@vipplan.com
When do I start earning Rewards Points?
You will start earning Rewards Points as soon as you place your first wager with one of our VIP Plan Partner Sites. All wagers from all Partner Sites count towards your VIP Plan balance – you earn Rewards Points for every bet placed from the date you sign up.
How often are my Rewards Points updated into my rewards account?
Rewards Points are updated on a daily basis at 6 A.M. EST.
How do I redeem Rewards Points for cash or merchandise?
After logging into your account, check out the Merchandise section and choose from the list of merchandise and products available. Once you have chosen your reward, you can then select the quantity of the items you would like to order.
How long does it take for my rewards orders to be processed?
When redeeming Rewards Points for a cash bonus, it will take less than ten minutes for your wagering account to be updated with the bonus. When redeeming Rewards Points for merchandise, you will receive the order within three weeks of the order being placed
Can my Rewards Points be used at other VIP Plan Partner Sites?
Yes, you have the choice to play at any of our wagering partners while still earning Rewards Points in one account. Your Rewards Points balance stays with you if you decide to change to one of our other wagering partners.
How many Rewards Points do I earn for each wager I place?
View the Game Values (link to chart) chart to see the Rewards Points earned for each game and rewards level.
If you have additional questions please forward them to support@vipplan.com
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