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Frequently Asked Questions

How do I register for the rewards program?

Once you signup with one of our VIP Plan Partner Sites, you are automatically a VIP Plan member, however you will still need to activate your account.

  1. Sign up at any of VIP Plan Partner Sites. You will receive instructions on how to activate your account with VIP Plan via email.
  2. Follow instructions indicated on the email to activate your account
  3. Every time you wager at any VIP Plan Partner Site, you will earn Rewards Points.
  4. You may redeem your Rewards Points for cash, merchandise, or sweepstakes draws.

If you have a problem activating your account please contact us at support@vipplan.com

When do I start earning Rewards Points?

You will start earning rewards points upon placeing your first real money bet with one of our VIP Plan casino partners. All wagers from all partner sites count towards your VIP Plan balance, you earn rewards points for every bet placed from the date of your first purchase.

How often are my Rewards Points updated into my rewards account?

Rewards points are updated hourly 24 hours a day, 7 days a week.

How do I redeem Rewards Points for cash or merchandise?

After logging into your account, click the rewards tab and choose from the list of products available. Once you have chosen your reward, you can then select the quantity of the items you would like to order.

How long does it take for my rewards orders to be processed?

When redeeming Rewards Points for a cash bonus, it will take less than ten minutes for your wagering account to be updated with the bonus. When redeeming Rewards Points for merchandise, you will receive the order within three weeks of the order being placed

Can my Rewards Points be used at other VIP Plan Partner Sites?

Yes, you have the choice to play at any of our partner casinos while still earning points into your one VIP Plan account. These points can then be redeemed into any of your active casino accounts.

How many Rewards Points do I earn for each wager I place?

View the Game Values chart to see the Rewards Points earned for each game and rewards level.

If you have additional questions please forward them to support@vipplan.com

Contact Us

Support Email support@vipplan.com
Toll-free Number 1-800-485-4092
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